Always Online

Capture every lead.
Book every tour.

Avalon is an AI concierge platform for wedding and event venues. Ava lives on your website — answering questions, qualifying leads, and booking tours around the clock.

Request a Demo See it in action
The 24/7 Lead Capture Problem

Most venues are losing bookings — and don't know it

Couples expect instant responses. Most venues can't deliver them. The data shows what's actually happening when traditional methods meet modern expectations.

40-50%
of inquiries lost due to slow response times
45%
of venues only follow up once — or not at all
391%
conversion lift when responding within 1 minute
95%
of couples say they appreciate follow-ups

Sources: StoryVenueMarketing 2026 Lead Generation Report · Wedinspire 2026 Industry Insights · Mikla.ai Lead Conversion Study

Built for the Way Venues Actually Work

Every lead, tour, and invoice. One dashboard.

No sticky notes. No spreadsheets. No "wait, who replied to that couple?" Avalon gives venue staff a single source of truth — even for leads collected the old-fashioned way.

app.avalonconcierge.ai · The Grand Manor
Leads
16 total · 8 booked tours this month
Add Lead
Total
16
Qualified
11
Tours
8
Live Now
2
Name
Email
Source
Status
Kaitlyn Dennison
kaitlyn@​email.com
Widget
Tour Booked
Jennifer Hilbrecht
jenna@​email.com
Phone · Manual
Qualified
Robert Morgan
robert@​email.com
Widget
Tour Booked
Vanessa Rodriguez
vanero@​email.com
Walk-in · Manual
In Follow-up

Add leads manually

Got a phone inquiry, walk-in, or referral? Add the lead by hand and Avalon's full follow-up sequence kicks in automatically.

Send invoices in seconds

Stripe-powered invoicing with branded payment pages. Track sent, paid, and overdue at a glance — right from the dashboard.

Visualize the journey

See every lead's path through follow-ups — reminders, attendance check, post-tour, and re-engagement. Nothing slips.

Meet Ava

Looks like your venue. Sounds like your venue.

Avalon is the platform. Ava is the concierge couples actually talk to. Every venue gets a custom theme — colors, typography, mode, and voice — that matches their brand exactly. Here are real examples from venues using Avalon today:

A
The Grand ManorOnline
Hi! I'm Ava, your concierge from Avalon. How can I help with your visit to The Grand Manor?
What dates are available in October?
The Grand Manor · Light + lavender
A
Renaissance CateringOnline
Welcome! I'm Ava. I help with tasting bookings and event planning at Renaissance.
Can I book a tasting for next Saturday?
Renaissance Catering · Dark + gold
A
Your VenueOnline
Hi! I'm Ava. I'd love to help you find the right space for your event.
What's included in your packages?
Your venue · Pick any colors, any mode
Lead Capture

Never miss another inquiry

Ava collects name, email, phone, event date, and guest count through natural conversation. No forms. No friction. Leads land in your inbox fully qualified — even at 2am on a Saturday.

  • Conversational lead qualification
  • Real-time staff email notifications
  • 100% information capture rate
  • Manual entry for traditional inquiries
67%
of inquiries happen after hours
5-10%
industry-average inquiry-to-booking rate
6-9pm
peak inquiry time, when staff are gone
100%
lead info collected by Ava
Tour Booking

Inquiry to booked tour in one conversation

Ava checks your Google Calendar, shows available slots, books the tour, and sends confirmation emails — all automatically. No back-and-forth. No scheduling errors. No missed couples.

  • Google Calendar integration
  • Automatic confirmation emails
  • Staff notified on every booking
1
Couple asks about tours — Ava qualifies them first
2
Shows available dates — pulled live from your calendar
3
Books the tour — calendar event + confirmation email sent
4
Follows up automatically — reminders, thank-yous, re-engagement
For Caterers & Catering Venues

Custom tasting forms, built around your menu

Avalon ships with branded tasting selection forms tailored to your menu — appetizers, entrées, sides, desserts, dietary needs. Couples make selections in advance. Chefs arrive prepped. No double data entry.

  • Pulls items live from your menu database
  • Pre-fills lead data — no double entry
  • Auto-emails staff when complete
  • Built-in reminder sequence (30min, 7d, 5d, 3d, 1d)
100%
of Renaissance tasting leads completed forms
159
menu items supported per venue
5
automated reminder touchpoints
0
manual data entry by chefs
Follow-up Sequences

A persistent follow-up engine, always running

Most venues follow up once or stop entirely. Avalon runs a multi-step branching sequence for every single lead — tour reminders, attendance checks, post-tour thank-yous, re-engagement. Different paths for tour-attended vs. no-show. Nothing falls through.

  • 9-step nurture sequence per lead
  • Branching paths for attended vs. no-show
  • Tier-gated by your plan
  • SMS expanding the platform soon
Tour Booked
24h Reminder Email
Attendance Check
Attended
Thank-you
Decision Follow-up
No-show
Reschedule Email
Final Check-in
What Avalon Does

Your front desk, running on autopilot

From first message to booked tour to paid deposit — Ava handles the entire journey so your staff doesn't have to.

AI Chat Widget

Ava answers venue questions and qualifies leads through natural conversation. Always on, always consistent, always on-brand.

Tour Booking

Checks your calendar, shows open slots, books tours, sends confirmations — zero staff involvement.

Auto Follow-ups SMS Soon

9-step email sequences live today — reminders, thank-yous, re-engagement. SMS rolling out next.

How It Works

Live on your website by tomorrow

One script tag. No passwords, no IT department, no contracts.

01

We set it up

One script tag on your site. We handle everything — configuration, knowledge base, branding. You don't touch a thing.

02

Ava talks to couples

24/7 on your website. Qualifies leads, answers venue questions, and books tours through natural conversation.

03

You get booked tours

Qualified leads in your inbox. Tours on your calendar. Follow-ups running on autopilot. You just show up.

Get Started

Ready to never miss a lead again?

Get Avalon on your website in 24 hours. No setup required on your end.

Request a Demo